Pregunta
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Respuesta correcta
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What type of ticket will you see in Spam Ban Appeals? :
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You can see any of those tickets in the queue |
User that was banned for spam violations more than 30 days ago, What happens? :
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Unban Recycled |
Ban reason we review in Spam Ban Appeal :
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DNR_T12345678 |
Pregunta
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Respuesta correcta
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When use the "Skip" button in the ticket? :
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Specifically asked to do so by the workflow owner |
When should you unban or ban a user? Automation not work :
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Follow the process outlined in the Knowledge Base |
Define a "cluster" in Spam Ban Appeals :
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A group of 3+ accounts that have 5+ matching |
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