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Pregunta
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Respuesta correcta
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We need to Verify Identity in each interaction or we have exceptions ??? :
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Callers who are not registered are not required |
We can use the date of birthday as a piece of verify identity ? :
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Do not ask for DOB as a way to Verify Identity |
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Pregunta
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Respuesta correcta
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IBO No Tax ID on File - Wrong Piece To Verify Identity :
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Postal Code |
IBO Incomplete Registration - Wrong Piece To Verify Identity :
|
Tax ID |
Can we Verify Identity with the last order details :
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Yes |
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